Elite Limousine Service
Limo Rental Tips
Start searching well before you need your limousine. For wedding limos, some people book
6-12 months in advance. Other events, like proms, bachelorette parties, anniversaries, wine
tours, casino tours, birthdays, concerts and sporting events are best to book a limo a few
months in advance. In general, it is best to start looking 3-4 weeks before your event. After
you've selected the right limo service provider, get confirmation in writing on a service
agreement. For special occasions, it's generally a good idea to contact your limousine service
a week before the event, just to ensure everything is confirmed
Reserve early - especially for big events!
Think about all the details of your limo experience. Do you need ice or drinks? Do you have a
preferred route for your limousine ride? What stops would you like to make? Do you need
many pickups or just one? How many passengers will be riding in your limousine? Providing
these details to your chosen limousine service provider will help them meet your needs - for
the right price.
Always make sure you are checking prices and comparing apples-to-apples between
limousine services. Each limousine company will generally have their own unique pricing
policies. Most St Louis limo services offer price by the hour, with hourly minimums but pay
attention to "add-ons" like fuel surcharges or other service fees not included in the base price.
Elite Limousine Service St. Louis NEVER charges for fuel, we feel that would be the same as
your favorite restaurant charging you for the electricity. FYI, it is customary for limo services to
add the chauffeurs gratuity to the bill 18-20% of the base price. Elite Limousine feels this is
wrong, in that you have not had the service yet. We only add the US standard of 15% gratuity
for your chauffeur. If you feel your Chauffeur performed your limousine service exceptionally well
you always have the option of tipping more. Be sure you get the full price up front when
weighing your options.
Getting the right limo often depends on the type of occasion, number of people, number of
hours you'll need and how far you're going. For some special occasions, like a birthday bash,
bachelorette party, graduation party, concert, Christmas party, sporting events or prom, a SUV
Escalade limo could be the best option, and for other events, like a business trip, wine tour,
anniversary or casino tour a classic Lincoln limousine would suit the most. Many limo services
specialize in certain events to deliver the best possible experience. The limo operators often
offer limousine vehicle packages for popular events like weddings, anniversaries, concerts,
and wine tours. The more details you can provide, the better the value and service you'll
Frequently asked Questions Q&A
Q. How do I know when my chauffeur has arrived?
A. The chauffeur will ring your doorbell or knock. Requests can be made to either text or
call when the chauffeur is on location.
Q. Will the chauffeur be on time?
A. Our chauffeurs are always scheduled to arrive 10 minutes prior to the scheduled pick up
time. This way if they encounter any traffic delays, they will be on location for your scheduled
pick up time.
Q. When does the billing for our limousine services start and stop?
A. Charges are accrued beginning at the pick-up time you have scheduled and ending at
the final drop-off (in some cases driving time applies).
Q. What is the alcohol policy in the limousine?
A. Clients of legal drinking age (21 yrs old in MO.) are welcome to bring their own alcoholic
beverages. All of our stretch limousines include glassware and ice service.
Q. Is smoking permitted in the limousine?
A. Smoking is prohibited in all of our limousines. The Clean Indoor Air Act (CIAA) prohibits
smoking in a public place, and the Act's definition of public place includes limousines.
Motor carriers found to have violated the CIAA may be fined up to $1,000.00.
Q. Is the chauffeur tip included?
A. Elite Limousine Service adds 15% gratuity for your chauffeur.
Q. What is included in your rates?
A. Most companies will charge you extra for stops, mileage and fuel. At Elite Limousine
Service, our hourly rates are always all-inclusive and we never charge for fuel, stops or
Q. What do your chauffeurs wear?
A. Our chauffeurs are immaculately presented in traditional uniform. They will greet you in
a black suit, white shirt and a smile :)
Q. What is your service area?
A. Our primary service area is St. Louis MO, St. Charles County MO, Franklin County
MO, Jefferson County MO. We can also provide ground transportation at other locations
upon request. Call our Reservations Department at 636.938.4994 for details and a rate
Q. How old do I have to be to reserve a limousine?
A. At least 18 years of age.
Q. Do I have to pay with the credit card provided during the original reservation?
A. No, the credit card taken during your original reservation is just to hold your
reservation. You can use any other credit card, debit card or cash at the time your trip
A. At Elite Limousine, we respect your right to privacy and handle your personal
information with care. We will use your information only to confirm your reservation and/or
for questions regarding your service experience. With your permission, we may also
contact you regarding Elite limousine news, specials, and promotions. We will never sell
your information to anyone.
Q. Do you provide child safety seats?
A. We do not provide child safety seats. However, all of our vehicles are properly
equipped with standard seat belts. You are welcome to bring your own child safety seats.
Q. Are you closed holidays?
A. No. As the premier limousine service provider in West St Louis County, we offer limo
service 24 hours a day, 7 days a week, 365 days a year.
Q. What is your cancellation policy?
A. Cancelations received 15 days or more prior to the date of service will be charged 50%
of the contracted amount to the credit card on file: however, cancellations received fourteen
days or less prior to the date of service will be charged the entire balance contracted to
credit card on file. ( No exceptions )
Q. How many people will fit in a limo?
A. Our limousines hold 14 passengers each. However your rate depends on the amount of
passengers you will have in your group depending on the date of service.
Q. What are your Rates?
A. Call us, 636.938.4994 we would be more then happy to give you a exact quote. We will
need to know how many passengers are in your group / the date of service / the time frame
you will need or a estimate / and the first pickup area and finale destination area or a
estimate? ( 'Please note' ALL limousine companys will need to know this information to
give you a exact quote )
Q. How soon in advance should I reserve a limousine?
A. It is best to reserve your limousine as soon as possible so we can lock in your specific limo,
date and time.
Q. Is there a minimum of service hours required?
A. We do require a minimum during certain dates and times. We have made exceptions to the
minimum if the service time needed is morning or if we can fit your service between other limo
services. It is best to just give us a call and see if we can put something together for you.
Q. Do you offer pick up and drop off at multiple locations?
A. Yes. When the limousine is in service the chauffer can be directed to as many locations as
needed. It is always a good idea to provide as many details as possible when making the
reservations so on the date of your service the chauffeur can map out/GPS and ensure
limousine access to all locations.
Q. Can I extend time during service if previously unscheduled?
A. Yes, you can extend your limousine service at the original rate contracted per hour so long
as it doesn't interfere with another reservation after yours. Ask your Chauffeur if overtime is
Q. Does your company supply alcoholic beverages?
A. No, it is illegale for a limousine company to supply alcoholic beverages in the state of MO.
We do however supply soda, bottled water, ice, cocktail glasses and champagne flutes in
every limousine trip!
Q. Can I reserve a limo for my kids?
A. Yes, we do a variety of special occasions with kids. We ask for an adult chaperone to ride
in the back of the limousine with them if they are under the age of 13.
Q. Who should I call once the limo service begins and we are dropped off at the restaurant?
A. At the time of the pickup, the chauffeur will introduce himself and give you a business card
with his personal cell phone number. Please keep that card during the service, and call your
chauffeur directly when you are ready to be picked up.
Q. Can we bring our own music?
A. Most definitely! Please do. All vehicles are equipped with CD players and IPod hookups.
We recommend you bring your favorite tunes to enhance your experience.
Q. Can we bring coolers & eat in the limousine?
A. You can bring small plastic coolers, large coolers get in the way. Eating is not allowed in
any Elite limousines. Limo companys that allow eating have stinky limos :(
Q. How do I reserve a limo?
A. Once you know the date/time of your special event and the size of your party, please
give us a call. We will make your reservation over the phone. We will preauthorize your
credit or debit card for the amount of the reservation. This is only a hold and not a charge.
You can pay your chauffeur with credit card, Debit card or cash at the time of pickup.
Q. How many years has Elite Limousine Service St. Louis been in Business?
A. Elite Limousine was established in 1994, 24 years ago because of our loyal customers!
Q. Will I get a written service contract?
A. Yes, once you have made your reservation you will receive a written service contract with
all details spelled out, including which vehicle you have reserved, pickup and drop-off times,
locations of destinations, and any other pertinent information for your limousine service.
Q. What is your office hours?
A. Monday-Sunday 9:00am-9:00pm
Q. We have 15 people in our party, can we squeeze into a 14 passenger limousine?
A. Our Commercial Limousine Insurance covers up to the amount of passengers the
limousine can carry legally, and we will not allow more than that, it is for your own safety.
Q. We are having a 21st birthday and want a friendly driver, can you guarantee this to
A. Our chauffeurs are the friendliest in and around the St. Louis Metropolitan area! We
often get calls on how wonderful, polite and professional our chauffeurs have been. We
want you to have a good time and enjoy your limo service!
Q. Are you properly licensed and insured?
A. Yes, we are licensed by the state of Missouri and commercially insured.
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